Travel Quality Survey


    Dear Sir/Madam,

    To help us serve you better, please let us know your opinion about all services you used during your journey. Thank you for taking the time to provide us with your valuable feedback.

    Sincerely,

    ITS Vietnam Team







    Please rate our service in the following categories:

    1. TOUR GUIDE:

    Region

    Rate from 5 (Excellent) to 1 (Poor)

    Fluency in foreign language

    54321

    54321

    54321

    54321

    Attitude and knowledge

    54321

    54321

    54321

    54321

    Professionalism and services provided

    54321

    54321

    54321

    54321

    Other comments on guide:

    2. DRIVER:

    Region

    Rate from 5 (Excellent) to 1 (Poor)

    Attitude to work tasks

    54321

    54321

    54321

    54321

    Conditions of vehicle

    54321

    54321

    54321

    /td>

    54321

    Other comments on driver / vehicle:

    3. ACCOMMODATION / RESTAURANTS

    Region

    Rate from 5 (Excellent) to 1 (Poor)

    Facilities

    54321

    54321

    54321

    54321

    Quality of service

    54321

    54321

    54321

    54321

    Other comments on accommodation / restaurants:

    4. ITINERARY AND PACING

    Region

    Rate from 5 (Excellent) to 1 (Poor)

    Itineraries/Destinations chosen for the trip.
    Overall quality of your travel and experiences

    54321

    54321

    54321

    54321

    Daily Schedule

    54321

    54321

    54321

    54321

    Information you received while preparing the trip

    54321

    54321

    54321

    54321

    Support and communication of our staff during your trip

    54321

    54321

    54321

    54321

    Other comments on itinerary and pacing:

    5. ADDITIONAL COMMENTS

    • What is the most enjoyable aspect of this trip?

    • What is the least enjoyable aspect of this trip?

    • What suggestions for improvement of this tour do you have?

    Thank you very much for your time!