Dear Sir/Madam,
To help us serve you better, please let us know your opinion about all services you used during your journey. Thank you for taking the time to provide us with your valuable feedback.
Sincerely,
ITS Vietnam Team
Tour Details: Tour Code: Full Name: Duration of Trip: Email Address:
Please rate our service in the following categories:
1. TOUR GUIDE:
Region
Rate from 5 (Excellent) to 1 (Poor)
Fluency in foreign language
NORTH
54321
CENTRAL
SOUTH
OTHERS (Specify)
Attitude and knowledge
Professionalism and services provided
Other comments on guide:
2. DRIVER:
Attitude to work tasks
Conditions of vehicle
OTHERS (Specify)/td>
Other comments on driver / vehicle:
3. ACCOMMODATION / RESTAURANTS
Facilities
Quality of service
Other comments on accommodation / restaurants:
4. ITINERARY AND PACING
Itineraries/Destinations chosen for the trip. Overall quality of your travel and experiences
Daily Schedule
Information you received while preparing the trip
Support and communication of our staff during your trip
Other comments on itinerary and pacing:
5. ADDITIONAL COMMENTS
• What is the most enjoyable aspect of this trip?
• What is the least enjoyable aspect of this trip?
• What suggestions for improvement of this tour do you have?
Thank you very much for your time!
