Established in 1995, Indochina Travel Services (ITS Vietnam) is a leading B2B travel service provider specializing in inbound tourism throughout Vietnam, Laos, Cambodia, and Myanmar. As a distinguished and enduring Vietnam Destination Management Company (DMC), we take great pride in our consistent delivery of exceptional customer service.

We are looking for:

Job Title:         Sales & Marketing Manager

Company:        Indochina Travel Services (ITS)

Location:         Hanoi

Reports to:      Board of Directors

Department:   Sales Department

 

The purpose of the function
– Lead the Sales Department to drive revenue growth

– Responsible for optimizing team performance, and maintaining high service standards.

Responsibilities
The employee is working full time for the Company and should fulfill the job as follows:

Marketing

  • Develop and execute strategies to promote ITS across key markets (Europe, North America, Canada).
  • Coordinate marketing plans for travel fairs, including registration, budgeting, sales kits, promotional activities, and post-event reporting.

Sales

  • Build and achieve monthly and yearly sales targets by market, revenue, and profit.
  • Manage relationships with travel partners and clients to maximize business opportunities.
  • Develop new products, pricing strategies, and promotional campaigns.
  • Conduct follow-ups after travel fairs and sales visits to convert leads into business.

Organize and lead the sales team to ensure timely and high-quality delivery of quotations, confirmations, and travel documents. Distribute workloads effectively and monitor staff performance.

  • Ensure quotations, bookings, and documents are processed efficiently and accurately.

Quality Control / Training:

  • Oversee the quality of travel products and services, ensuring continuous improvement and client satisfaction.

Training, Support team members with problem-solving, client communications, and peak-period operations.

Reporting

  • Prepare monthly, quarterly, and annual performance reports for management.
  • Track and analyze request trends, bookings, and conversion statistics
Report toLeads staff
Director Board
  • Sales staffs
  • Marketing staff
Knowledge and experience
  • Bachelor’s Degree or higher in Business, Marketing, or related field.
  • Minimum 2 years of experience in a similar managerial role.
  • Excellent command of English (spoken and written). Knowdlege on Golf Travel and on Online Booking System is an advantage
  • Commercially minded and service-oriented.

Apply CV to: production2@itsvietnam.com

Before 28 Feb 2026